The steering wheel on my Toyota Avalon was off center and I happened to see their alignment special coupon in the newspaper, so I called to make an appointment. After I made the appointment, I was a little concerned due to some recent negative reviews. Well, it turned out to be a very positive experience. The repair was thorough and their posted prices were very competitive. I will definitely consider Jack's for future auto repair needs. They give customers additional $5 off for providing them your email.
Just want to say thank you for the great service. The mechanic that worked on my vehicle went out of his way to finish the job. I really appreciated his professionalism by getting me back on the road so quickly. Thank you again, I will be back and highly recommended your place of business!!!
They have the best service with honest people who do their best to keep you safe on the road. Every time I take my car there it gets a complete inspection and they tell you what they find wrong. Only once did my car have to stay there overnight but it was finished the next morning. We have had pretty my h the same mechanic work on all our vehicles and he's always letting me take a look at what he sees as an issue and always explaining it in terms I understand. Kudos to the Jacks crew!!!!
The next business day after the 4th of July is normally extremely busy for truck and auto shops. When I called Joe this past Monday and asked him to look at my cooling system challenge his reply was "Sure. I will fit you in."
I have taken all of my repairs--gas and large diesel--to Joe over the past two years. I get straightforward answers, timely and competent work at reasonable prices. I trust Joe to be fair, and he treats me like I would treat him. This past Monday he went the extra mile and once again, I was happy to say to him: "I'll be back."
Honest, fair prices. They don't try to cheat you. I have had so many other places in the past do terrible jobs. Jacks fixes stuff right the first time. I wont go anywhere else. Great customer service all around.
Honest, fast, affordable, and dependable service! I've been going to this Jacks for 5 years now and I've never had a bad experience! All of the staff are professional and friendly! Their labor charges are cheaper than most places and you get better quality of service! I will never take my car anywhere else!
I appreciated the professional staff, the thorough check with my car, the very informative explanation of what needed to be done, what we need to keep our eyes on regarding future maintenance and a ride home when we decided to do more work. And grateful they had on a neutral TV channel where we didn't have to watch political news. Friendly guys there and good service! Thanks
I have been going to Jacks for the last 2.5 years and can't say enough good things about their service and reliability. They consistently go above and beyond to help, and always make every effort to make sure I don't overpay for any services - even if that means recommending I take the car to the dealership to try to get something covered under warranty. Trustworthy, reliable, and excellent customer service.
Went in for an oil change and inspection and the service was wonderful. Took about 1hours on a day they seemed to be short handed, so I'm sure it would be faster normally. Joe is great and easy to talk to, explained everything really clearly and thoroughly. Pointed out some issues that could have just been them trying to upsell, but didn't pressure me when I decided not to fix those things the same day. Will definitely be going back!
Took my van in because there was a leak and some hard shifting going on with the transmission. They looked at my van thoroughly and gave me a honest and detailed explanation of what was needed. They also did a total inspection and gave me a list of suggested fixes. I did not feel pressured to fix anything and they did not do any unnecessary things that added costs. I'd definitely come here again and would recommend it!